Ingram Micro has signed up services, cloud and hosting specialist, Ultra Serve, as its first partner in its newly formed Services Group.
Through Ultra Serve, it will offer a suite of hosted infrastructure services including virtual machines, dedicated machines, Cloud machines and managed services.
It will be hosted via Ultra Serve’s local datacentre facilities and resellers can white-label and configure the services through a Web portal.
Resellers can purchase the services in similar fashion to purchasing products via Ingram using their existing accounts and credit arrangements.
Ingram services group business manager, Darren Elsby, said this was the first of many partnerships to take place.
“We’re partnering with suppliers to offer services that are tailored to the market and supported by easy-to-use provisioning tools for resellers to deploy those services to end-users,” Elsby said.
Elsby said Ingram’s role was to ensure resellers are supplied with solid, well-priced and reliable services that meet stringent SLA requirements.
“That takes a lot of work in negotiating SLAs, pricing and so forth that otherwise would fall on the shoulders of our resellers,” he said. “They can be confident the services they provision through us will work as advertised. They don’t have to spend time finding a supplier and worrying about whether they’ll be reliable."
Resellers will also be supplied with access to technical expertise in deploying service-based solutions and with advice on how to build a profitable and sustainable services business, Elsby said.
Ultra Serve CEO, Samuel Yates, said partnering with Ingram provided an opportunity to reach out to a large pool of SMB-focused resellers, as well as expand its reach into government and education verticals.
Ultra Serve’s hosting platform supports both Linux and Windows operating systems.